Institutes

Nova SBE Westmont Institute of Tourism & Hospitality

Nova SBE Westmont Institute of Tourism & Hospitality

The Nova SBE Westmont Institute of Tourism & Hospitality and How It Fosters Innovation and Sustainability

 

The Nova SBE Westmont Institute of Tourism and Hospitality (WiTH) is a result of the partnership between Nova SBE and the Westmont Hospitality Group aimed at leveraging management and leadership skills in the tourism and hospitality industry while preparing young leaders to drive innovative and competitive organizations. Our mission is to inspire and prepare the leaders of tomorrow in all industries by using hospitality principles and mindset as an approach to provide service excellence and drive innovative and sustainable customer-centric organizations.

Currently, the institute has an area of expertise in Hospitality & Customer Experience, which is part of the Nova SBE Master's in Management, a data and knowledge platform to support sustainable tourism in African countries and an executive post-graduation in Advanced Management for Hospitality. It also incorporates a Council group with Portuguese Tourism CEOs who meet every six months to debate tourism's recovery and reskilling challenges. A Human Resources Tourism Forum is also held once a year.

The Nova SBE Westmont Institute of Tourism & Hospitality is a 10 Must-watch International Management Hospitality Institute 2022 by Higher Education Digest.

Hospitality & Customer Experience Area of Expertise

Hospitality & Customer Experience Area of Expertise

With the Nova SBE Master’s in Management or the International Master’s in Management, you can customize your curriculum by selecting the Hospitality & Customer Experience Area of Expertise.

WiTH Africa

WiTH Africa

WiTH Africa is an interdisciplinary community endeavor aimed at improving the quality of tourism-related data in Africa, generating knowledge and insights, and fostering data-driven decision-making within the African tourism sector.

WiTH Executive Education

WiTH Executive Education

Within the Hospitality & Customer Experience vertical, Nova SBE has been developing programs to boost its ecosystem by training industry leaders and imprinting a lifelong learning experience mindset.

Westmont Hospitality Hall

The Westmont Hospitality Hall is located at the Carcavelos Campus and aims to be a learning hub for excellence in customer service and professional skills improvement.

The Westmont Hospitality Hall is a flexible quality space inspired by the hotel's lobby concept. It is meant for student use, ideal for sharing knowledge and co-creating experiences.

It's a 200-square meter lounge with two mezzanines for small study groups, coworking, casual meetings, and events. It is equipped with sophisticated audio and visual support system. There is also a pantry for coffee breaks, breakfast, cocktails, and three meeting rooms with an incredible sea view.

The Westmont Hospitality Hall is also available for independent corporate events.

Ilustração mulher com nuvens em formato de halter.

Management with a focus on Hospitality and Customer Service is an area that needs a lot of attention with all the changes that are going on in the hospitality industry, and these programs will be very useful for future innovation, leadership, and entrepreneurship.

Majid Mangalji, Westmont Hospitality Group President & Founder

 
 

Contact us

The Admissions Team will be happy to answer all your questions about the experience of studying at Nova School of Business & Economics.

Office hours: Monday to Friday, from 10.00 am to 1.00 pm (Student Central Office)

Mobile support hours: Monday to Friday, from 9.30 am to 6.00 pm
+351 213 801 699

Email: leadyourfuture@novasbe.pt