Operations Management

Run operations efficiently, quality and innovation to meet the challenges of the global market

In a world marked by digital transformation, disruptions in supply chains and sustainability requirements, operations management is essential for competitiveness. This program, with a specialized faculty, addresses efficiency, quality and innovation, empowering leaders with strategic skills to optimize processes, integrate sustainable practices and face the challenges of demanding global industries. Through a multidisciplinary approach, the course combines practical tools with a focus on emerging trends, preparing participants to lead the transformation in operations management.

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Date

October 14-17, 2025

Duration

4 days

Investiment

2.300€

Format

In Person
From 9 a.m. to 5 p.m.

Language

Portuguese

Local

Carcavelos, Portugal

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Reasons for Choosing this Program

FOR YOU

Know the fundamental principles, methodologies and current practices of Operations Management and its intrinsic link to Supply Chain Management
Develop differentiating skills and apply multidisciplinary knowledge to optimize operations and create sustainable value
Explore emerging trends and value-based strategies, boosting competitiveness in the global market

FOR YOUR ORGANIZATION

Prepare your company for the challenges of operations management in a demanding market
Leverage operations management as a strategy to boost the performance and competitiveness of your business
Reach new levels of efficiency and productivity, optimizing resources and processes

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Participant Profile
                                Managers interested in developing skills in Operations Management, an increasingly differentiating area in any industry.
Executives and decision-makers looking to deepen their knowledge of concepts, techniques and trends in Operations Management.
Professionals from the public and private sectors who want to keep up to date and connect with national and international practices.

The Program

Day 1: Fundamentals and Value Creation

- Introduction to Operations Management: Principles, Fundamentals and Objectives.
- Physical flows. Value Constellations. Resource Transformation.
- Integration of Multidisciplinary Knowledge in Operations Management.

Day 2: Quality Management and Operational Efficiency

- Total Quality Management / Quality Costs.
- Portuguese Quality System.
- Ishikawa diagram.
- ASQ - American Society for Quality.
- Capacity, Little's Law, Queues, Variability.

Day 3: Value Based Operations and Process Optimization

- Value Based Healthcare. Cost/Benefit Ratio.
- Operations Management in Healthcare.
- Process Improvement: Six Sigma / Lean.

Day 4: Innovation and the Future of Operations Management

- Innovation and Emerging Trends in Operations Management.
- Interview with Guest Expert, focusing on Innovation and Technology Trends in Operations Management.

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Transform Your SME's Operations: The Path to Global Competitiveness, by Pedro Silva Caldeira

Advanced Certification

By completing this program combined with the Procurement & Global Sourcing program, you will have the opportunity to complete a final assignment that will give you access to a recognized certification in Operations Management and Procurement. This certificate can only be acquired after completing both programs and the final assignment.

Obtaining this certification has exclusive conditions.

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Academic Direction

Pedro Silva Caldeira

Faculty

Mett ou Faculty

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Application Process

Fill in the form and pay the application fee of €100 (non-refundable if the applicant withdraws).
Communication of acceptance within 72 hours
Finalization of the application with the Program Advisor

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