Anne-Laure Fayard
Anne-Laure Fayard
Professor Catedrático
Gestão e Organizações
Leadership for Impact Knowledge Center
Cátedra: ERA Chair Professor in Social Innovation

Anne-Laure Fayard é Professora Titular de Cátedra em Inovação Social na NOVA School of Business and Economics. Ela coordena o DESIS Lab (Design para Inovação Social e Sustentabilidade) @ NOVA SBE. É também Professora Investigadora Visitante na Faculdade de Investigação da Universidade de Nova Iorque. Antes de se juntar à NOVA SBE, Anne-Laure passou 15 anos na Universidade de Nova Iorque, onde criou o Laboratório de Design @ NYU MakerSpace. Antes da NYU, Anne-Laure foi docente no INSEAD em Singapura e França. Ocupou cargos de visita no Centro de Sociologia da Inovação na Ecole des Mines em Paris, na Imperial College Business School em Londres e na London School of Economics.

Anne-Laure é etnógrafa de trabalho, cujos interesses envolvem colaboração, tecnologia, inovação e design. O seu trabalho tem sido publicado em várias publicações académicas líderes, tais como Administrative Science Quarterly, Organization Science e Harvard Business Review. É também autora com Anca Metiu de The Power of Writing in Organizations e tem co-editado com Raza MirThe Routledge Companion to Anthropology and Business.

Ela é apaixonada pelo design centrado no ser humano que ensina, investiga e pratica. A sua investigação, bem como projectos de inovação social, tem sido frequentemente destacada em grandes jornais e revistas como o NewYork Times, Financial Times, The Economist, The Guardian e Le Monde. 

1998 - Doutoramento em Ciência Cognitiva - EHESS

1993 - MBA em Ciência Cognitiva - Ecole Polytechnique

1992 - Mestrado em História e Filosofia da Ciência - Paris 1-La Sorbonne

1991 - Licenciatura em Filosofia - Paris 1-La Sorbonne


Anne-Laure has been exploring the role of collaboration in the context of open innovation and cross-sector partnerships for social innovation. Another major stream of Anne-Laure's research is explores the future of work: from understanding the unintended consequences of new technologies such as AI and digital crowdsourcing platforms on work to investigating remote and hybrid work. Last, Anne-Laure is passionate about human-centered design and social innovation (which she researches, teaches and practices).

  • Fayard, Anne Laure, Weeks, John, Khan, Mahwesh (2021). Designing the hybrid office. Harvard business review, 2021 (March-April), 1-11.
  • Fayard, Anne Laure (2021). Notes on the meaning of work: Labor, work, and action in the 21st Century. Journal of Management Inquiry, 30 (2), 207-220.
  • Babic, Boris, Chen, Daniel L., Evgeniou, Theodoros, Fayard, Anne-Laure (2020). The better way to onboard AI: Understand it as a tool to assist, rather than replace people. Harvard business review, 98 (4), 56-65.
  • Fayard, Anne-Laure (2018). Why design thinking matters. The Capco Institute : journal of financial transformation, 48 (1), 42-47.
  • Fayard, Anne Laure, Stigliani, Ileana, Bechky, Beth A. (2017). How nascent occupations construct a mandate: The case of service designers’ ethos. Administrative Science Quarterly, 62 (2), 270-303.
  • Fayard, Anne-Laure (2017). Language games: a conceptual lens for studying the co-production of materiality, practice, and discourse. Communication Research and Practice, 3 (3), 265-281.
  • Fayard, Anne Laure, Gkeredakis, Emmanouil, Levina, Natalia (2016). Framing innovation opportunities while staying committed to an organizational epistemic stance. Information Systems Research, 27 (2), 302-323.
  • Fayard, Anne Laure, Van Maanen, John (2015). Making culture visible: Reflections on corporate ethnography. Journal of Organizational Ethnography, 4 (1), 4-27.
  • Fayard, Anne-Laure, Weeks, John (2014). Affordances for practice. Information and Organization, 24 (4), 236-249.
  • Fayard, Anne Laure, Metiu, Anca (2014). The role of writing in Distributed collaboration. Organization Science, 25 (5), 1391-1413.
  • Fayard, Anne-Laure, Metiu, Anca (2013). Collaboration through writing: A modality perspective on distributed work. Academy of Management Proceedings, 2013 (1), 11377.
  • Fayard, Anne-Laure, Bencherki, Nicolas (2013). Language games and the study of organizational culture. Academy of Management Proceedings, 2013 (1), 17205.
  • Fayard, Anne-Laure, Mazmanian, Melissa, Orlikowski, Wanda J. (2012). Theoretical elements of a sociomaterial perspective in organization studies. Academy of Management Proceedings, 2012 (1), 14933.
  • Fayard, Anne Laure, Weeks, John (2011). Who moved my cube?. Harvard business review, 89 (7-8), 15.
  • Fayard, Anne Laure, Wilson, Aileen (2010). Building_space_with_words: An interactive multimedia installation exploring the relationship between physical and virtual space. Leonardo, 43 (3), 257-262.
  • Fayard, Anne Laure, DeSanctis, Gerardine (2010). Enacting language games: The development of a sense of 'we-ness' in online forums. Information Systems Journal, 20 (4), 383-416.
  • Fayard, Anne-Laure, Desanctis, Gerardine (2008). Kiosks, clubs and neighborhoods: The language games of online forums. Journal of the Association for Information Systems, 9 (10), 677-705.
  • Fayard, Anne-Laure, Weeks, John (2007). Photocopiers and water-coolers: The affordances of informal interaction. Organization Studies, 28 (5), 605-632.
  • Fayard, Anne Laure (2006). Interacting on a video-mediated stage: The collaborative construction of an interactional video setting. Information Technology and People, 19 (2), 152-169.
  • Fayard, Anne Laure, DeSanctis, Gerardine (2005). Evolution of an online forum for knowledge management professionals: A language game analysis. Journal of Computer-Mediated Communication, 10 (4).
  • Desanctis, Gerardine, Fayard, Anne Laure, Roach, Michael, Jiang, Lu (2003). Learning in online forums. European Management Journal, 21 (5), 565-577.
  • Mir, Raza, Fayard, Anne-Laure (2020). The Routledge companion to anthropology and business. Routledge.
  • Fayard, Anne Laure, Metiu, Anca (2012). The power of writing in organizations: From letters to online interactions. Taylor and Francis Ltd.
  • Pache, Anne-Claire, Fayard, Anne-Laure, Rocha Galo, Marco Antonio (2022). How can cross-sector collaborations foster social innovations: A review. Social Innovation and Social Enterprises. : Toward a Holistic Perspective. Springer, Cham.
  • Levina, Natalia, Fayard, Anne Laure (2018). Tapping into diversity through open innovation platforms: The emergence of boundary-spanning practices. Creating and Capturing Value through Crowdsourcing. Oxford University Press, 204-235.
  • Fayard, Anne-Laure (2017). Bricolage in the field: Experimenting in ethnography. The Routledge companion to qualitative research in organization studies. Routhledge.
  • Fayard, Anne Laure, van Maanen, John, Weeks, John (2016). Contract ethnography in corporate settings: Innovation from entanglement. Handbook of Qualitative Organizational Research. : Innovative Pathways and Methods. Taylor and Francis Ltd., 45-53.
  • Metiu, Anca, Fayard, Anne Laure (2016). Between text and context: Innovative approaches to the qualitative analysis of online data. Handbook of Qualitative Organizational Research. : Innovative Pathways and Methods. Taylor and Francis Ltd., 381-390.
  • Fayard, Anne Laure (2012). Space Matters, But How?. Materiality and Organizing. : Social Interaction in a Technological World. Oxford University Press.
  • Fayard, Anne-Laure (2011). Innovation spaces: How to foster the delivery of innovation. Innopreneur. : 101 chronicles on how circumstance, preparation and brilliance advance innovation. Langeler, Ton (Eds.), Channel V Books, 69-71.
  • Wilson, Aileen, Fayard, Anne-Laure (2010). Promenade(s) Urban imaginaries, reinventing our cities and [searching for] a sense of home. Taking, leaving, moving. Revolver, 21-36.
  • Fayard, Anne-Laure, Metiu, Anca (2009). Expressing emotions and building relationships over distance: Fixedness and Fictionalization in correspondence. Qualitative organizational research: Best papers from the Davis Conference on Qualitative Research. Elsbach, K. D., Bechky, B. A. (Eds.), IAP Information Age Publishing, Vol. 2, 149-180.
  • Fayard, Anne Laure (2005). One school/two campuses: A socio-technical approach for building the distributed classroom. Teaching and Learning with Virtual Teams. IGI Global, 194-220.
  • DeSanctis, Gerardine, Roach, Michael, Fayard, Anne-Laure (2004). Structure and interactions in online discussion forums. Gouverner les Organisations. Dumez, H. (Eds.), L'Harmattan, 101-129.