Filipa Castanheira
Filipa Castanheira
Management and Organizations
Research Track
Leadership for Impact Knowledge Center

Filipa Castanheira is Professor of Human Resource Management. She received her PhD in Social Psychology from Universidade de Lisboa. Her research has been published in journals such as the Human Resource Management (2016; 2014; 2010); International Journal of Training and Development (2012); Journal of Managerial Psychology (2012); Economic and Industrial Democracy (2015; 2010); Journal of Business and Psychology (2006); Military Psychology (2016; 2015a; 2015b); Leadership (2016); and Journal of Organizational Behavior (2016; 2007); among others. The International Network of Business and Management Journals (INBAM-2013) recently distinguished her work with a ""Best Paper"" award in the track of Journal of Managerial Psychology. She teaches Human Resource Management and Leadership and Change Management at Nova and collaborates with several programs of Executive Education. She is the academic director of the Post-graduation degree in Programa de Gestão Aplicada (Nova SBE Executive Education); and also coordinates the Research Seminars- Management series.

2009 PhD Social Psychology - University ofLisbon

2005 Master in Psychology (Stress and well-being) - University of Lisbon

2001 BSc. in Organizational Psychology - University of Lisbon

Her current research interests include Human resource management, employment relationships, temporary employment, job design, and stress and well-being at work. 

  • Cesário, Francisco, Rodrigues, Antero, Castanheira, Filipa, Sabino, Ana (2023). The role of reaction to feedback in the relationship between performance management, job satisfaction and the leader–member exchange (LMX). EuroMed Journal of Business, 18 (1), 129-144.
  • Chambel, Maria José, Castanheira, Filipa, Santos, Alda (2023). Teleworking in times of COVID-19: The role of family-supportive supervisor behaviors in workers’ work-family management, exhaustion, and work engagement. International Journal Of Human Resource Management, 34 (15), 2924-2959.
  • Castanheira, Filipa, Sguera, Francesco, Story, Joana (2022). Organizational politics and its impact on performance and deviance through authenticity and emotional exhaustion. British Journal of Management, 33 (4), 1887-1904.
  • Fragoso, Paulo, Chambel, Maria José, Castanheira, Filipa (2022). Commitment profiles: An analysis of the Portuguese navy officers. Military Behavioral Health, 10 (3), 191-201.
  • Fragoso, Paulo, Chambel, Maria José, Castanheira, Filipa (2022). High-performance work systems (HPWS) and individual performance: The mediating role of commitment. Military Psychology, 34 (4), 469-483.
  • Sobral, Filipa, Chambel, Maria José, Castanheira, Filipa (2021). The temporary agency worker’s motivation profile analysis. International Journal of Environmental Research and Public Health, 18 (13).
  • Rodrigues, Filipa Rocha, Cunha, Miguel Pina e, Castanheira, Filipa, Bal, P. Matthijs, Jansen, Paul G.W. (2020). Person-job fit across the work lifespan: the case of classical ballet dancers. Journal of Vocational Behavior, 118.
  • Santos, Alda, Chambel, Maria José, Castanheira, Filipa (2020). Wellbeing among hospital nurses: a cross-sectional study of the contributions of relational job characteristics. International Journal of Nursing Studies, 105.
  • Sobral, Filipa, Ng, Eddy S., Castanheira, Filipa, Chambel, Maria José, Koene, Bas (2020). Dealing with temporariness: generational effects on temporary agency workers’ employment relationships. Personnel Review, 49 (2), 406-424.
  • Story, Joana, Castanheira, Filipa (2020). How hybrid HR systems affect performance in call centers. Personnel Review, 50 (3), 918-934.
  • Fragoso, Paulo, Chambel, Maria José, Castanheira, Filipa (2019). The high-performance work system and commitment of the Portuguese Navy personnel. Military Psychology, 31 (3), 251-266.
  • Santos, Alda, Castanheira, Filipa, Chambel, Maria José (2019). Desenho relacional do trabalho: Conceitos e desafios para investigação futura. Revista Interamericana de Psicología Ocupacional, 38 (1), 44-53.
  • Sobral, Filipa, Chambel, Maria José, Castanheira, Filipa, Cesário, Francisco (2019). A psychometric assessment of a human resources practice measure for temporary agency workers. Spanish Journal Of Psychology, 22.
  • Sobral, Filipa, Chambel, Maria José, Castanheira, Filipa (2019). Managing motivation in the contact center: the employment relationship of outsourcing and temporary agency workers. Economic and Industrial Democracy, 40 (2), 357-381.
  • Story, Joana S.P., Castanheira, Filipa (2019). Corporate social responsibility and employee performance: Mediation role of job satisfaction and affective commitment. Corporate Social Responsibility and Environmental Management, 26 (6), 1361-1370.
  • Moreira, Ana, Cesário, Francisco, Chambel, Maria José, Castanheira, Filipa (2018). Competences development and affective commitment: Mediation through employability and moderation by generation. European Journal of Management Studies, 23 (2), 123.
  • Cunha, Miguel Pina e, Pacheco, Mafalda, Castanheira, Filipa, Rego, Arménio (2017). Reflexive work and the duality of self-leadership. Leadership, 13 (4), 472-495.
  • Rodrigues, Antero, Cesário, Francisco, Castanheira, F., Chambel, Maria José (2017). Gestão de desempenho: Validação de um instrumento de medida. Revista de Ciências da Administração, 19 (47), 57-74.
  • Santos, Alda, Castanheira, F., Chambel, Maria José, Amarante, Michael Vieira, Costa, Carlos (2017). Psychological effects of relational job characteristics: validation of the scale for hospital nurses. Journal of Nursing Management, 25 (5), 329-338.
  • Santos, Alda, Castanheira, Filipa, Chambel, Maria José, Amarante, Michael Vieira, Costa, Carlos (2017). Relational job characteristics and well-being: A study among Portuguese and Brazilian hospital nurses. Stress and Health, 33 (4), 415-425.
  • Castanheira, Filipa, Story, Joana (2016). Making good things last longer: The role of savoring on the relationship between HRM and positive employee outcomes. Human Resource Management, 55 (6), 985-1000.
  • Castanheira, Filipa (2016). Perceived social impact, social worth, and job performance: Mediation by motivation. Journal of Organizational Behavior, 37 (6), 789-803.
  • Castanheira, Filipa, Chambel, Maria José, Lopes, Sílvia, Oliveira-Cruz, Fernando (2016). Relational job characteristics and work engagement: Mediation by prosocial motivation. Military Psychology, 28 (4), 226-240.
  • Chambel, Maria José, Castanheira, Filipa, Sobral, Filipa (2016). Temporary agency versus permanent workers: A multigroup analysis of human resource management, work engagement and organizational commitment. Economic and Industrial Democracy, 37 (4), 665-689.
  • Santos, Alda, Chambel, Maria José, Castanheira, Filipa (2016). Relational job characteristics and nurses' affective organizational commitment: The mediating role of work engagement. Journal Of Advanced Nursing, 72 (2), 294-305.
  • Story, Joana, Castanheira, Filipa, Hartig, Silvia (2016). Corporate social responsibility and organizational attractiveness: Implications for talent management. Social Responsibility Journal, 12 (3), 484-505.
  • Chambel, Maria José, Castanheira, Filipa, Oliveira-Cruz, Fernando, Lopes, Silvia (2015). Work context support and Portuguese soldiers' well-being: The mediating role of autonomous motivation. Military Psychology, 27 (5), 297-310.
  • Lopes, Silvia, Chambel, Maria José, Castanheira, Filipa, Oliveira-Cruz, Fernando (2015). Measuring job satisfaction in Portuguese military sergeants and officers: Validation of the job descriptive index and the job in general scale. Military Psychology, 27 (1), 52-63.
  • De Cuyper, Nele, Castanheira, Filipa, De Witte, Hans, Chambel, Maria José (2014). A multiple-group analysis of associations between emotional exhaustion and supervisor-rated individual performance: temporary versus permanent call-center workers. Human Resource Management, 53 (4), 623-633.
  • Castanheira, Filipa, Chambel, Maria José (2013). JD-C Model to Explain Burnout in Frontline Workers: The Useful Contribution of Emotional Demands. Human Factors And Ergonomics In Manufacturing & Service Industries, 23 (5), 412-423.
  • Castanheira, Filipa, Chambel, María José (2012). The human resource management in call centres: The development of a questionnair. Revista de Psicologia del Trabajo y de las Organizaciones, 28 (1), 37-50.
  • Chambel, Maria José, Castanheira, Filipa (2012). Training of temporary workers and the social exchange process. Journal of Managerial Psychology, 27 (2), 191-209.
  • Chambel, Maria Jose, Castanheira, Filipa (2012). Training opportunities and employee exhaustion in call centres: Mediation by psychological contract fulfilment. International Journal of Training and Development, 16 (2), 107-117.
  • Castanheira, Filipa, Chambel, Maria José (2010). Burnout in salespeople: A three-wave study to examine job characteristics' predictions and consequences for performance. Economic and Industrial Democracy, 31 (4), 409-429.
  • Castanheira, Filipa, Chambel, Maria José (2010). Reducing burnout in call centers through HR practices. Human Resource Management, 49 (6), 1047-1065.
  • Chambel, Maria José, Castanheira, Filipa (2007). They don't want to be temporaries: Similarities between temps and core workers. Journal of Organizational Behavior, 28 (8), 943-959.
  • Chambel, Maria José, Castanheira, Filipa (2006). Different temporary work status, different behaviors in organization. Journal of Business and Psychology, 20 (3), 351-367.
  • Cunha, Miguel Pina e, Rego, Arménio, Castanheira, Filipa (2016). Propósito: ideias para Trabalhar Ligado. 1st ed. Editora RH.
  • Story, Joana, Castanheira, Filipa (2023). Committed companies: Do they create happier, higher-performing employees?. The Employee and the Post-Pandemic Workplace. : Towards a New, Enlightened Working Environment. Taylor & Francis, 45-49.
  • Castanheira, Filipa, Chambel, Maria José, Santos, Alda, Rodrigues, Filipa Rocha (2021). Healthy healthcare in Portugal: Empirical studies of relational job characteristics and wellbeing among hospital nurses. Integrating the Organization of Health Services, Worker Wellbeing and Quality of Care. : Towards Healthy Healthcare. Tevik Løvseth, Lise, de Lange, Annet H. (Eds.), Springer International Publishing, 335-341.
  • Chambel, Maria José, Lopes, Sílvia, Castanheira, Filipa, Rodrigues-silveira, Carolina (2019). Military burnout and work engagement: A qualitative systematic literature review. The Routledge International Handbook of Military Psychology and Mental Health. Kumar, Updesh (Eds.), Routledge, 283-317.
  • Castanheira, F. (2016). A relação com o cliente: fonte de stress ou de bem-estar no trabalho?. Psicologia da Saúde Ocupacional. Chambel, Maria José (Eds.), Pactor - Edições de Ciências Sociais, Forenses e da Educação, 97-112.
  • Sobral, Filipa, Lopes, Sílvia, Chambel, Maria José, Castanheira, Filipa (2015). A motivation profile analysis: the case of temporary agency work. Self-Determination Theory in New Work Arrangements. Chambel, Maria José (Eds.), Nova Science Publishers, 23-56.
  • Castanheira, Filipa, Chambel, Maria José, Cesário, Francisco (2013). Modelo de recursos humanos e trabalho temporário: um caso organizacional. 1ª ed. Comportamento organizacional no século XXI. : Diálogos entre a gestão e a academia. Neves, Pedro, Lopes, Miguel Pereira (Eds.), Editora RH, 197-211.